Privacy Policy for TZ Audio – www.tzaudio.no
This Privacy Policy explains how TZ Audio (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website, www.tzaudio.no, in compliance with Norwegian and EU privacy laws, including the General Data Protection Regulation (GDPR). By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information from users who interact with our website. The types of information we collect include:
- Personal Information: Name, email address, phone number, billing and shipping address, payment information, and other information you provide when purchasing products, subscribing to our newsletter, or contacting customer support.
- Non-Personal Information: Browser type, device information, IP address, pages viewed, time spent on the site, and other anonymous usage data collected through cookies and analytics.
2. How We Use Your Information
We process personal data to provide and improve our services, fulfill orders, and communicate with you. Specific purposes include:
- Order Fulfillment: Processing transactions, delivering products, and handling returns.
- Customer Support: Responding to inquiries, requests, and troubleshooting issues.
- Marketing: Sending newsletters, promotional emails, and product updates (you may opt out at any time).
- Website Analytics: Monitoring and analyzing website usage to improve user experience.
3. Legal Basis for Processing Data
We process personal data based on several legal grounds:
- Performance of a Contract: Data is necessary to fulfill your order or provide services you request.
- Consent: We may seek your consent for certain processing activities, such as sending marketing emails.
- Legitimate Interest: We process data to improve our services and user experience, with a balance toward user rights and expectations.
- Legal Compliance: Compliance with applicable laws, such as tax and accounting regulations.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share data with:
- Service Providers: Third-party vendors who assist with payment processing, order fulfillment, website analytics, and email marketing.
- Legal Obligations: Authorities when legally required to comply with Norwegian or EU regulations.
- Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred as part of the transaction.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting requirements. You may request deletion of your data, subject to any legal retention requirements.
6. Your Rights
Under GDPR and Norwegian privacy laws, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct inaccurate information.
- Erasure: Request deletion of personal data (where applicable).
- Restrict Processing: Limit the processing of your data.
- Data Portability: Receive a copy of your data in a commonly used format.
- Object: Withdraw consent or object to certain types of processing.
To exercise any of these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and collect data for analytics and advertising purposes. Cookies are small files stored on your device that track site activity. You can manage cookie settings through your browser, but disabling cookies may affect site functionality.
8. Data Security
We use industry-standard security measures to protect your data from unauthorized access, including encryption, firewalls, and secure payment gateways. However, no method of transmission over the internet or electronic storage is fully secure, so we cannot guarantee absolute security.
9. International Transfers
Data collected on our site may be transferred outside the European Economic Area (EEA). We ensure that adequate data protection measures, such as standard contractual clauses, are in place to protect your data when transferred internationally.
10. Privacy Policy Changes
We reserve the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or industry standards. Any updates will be posted on this page, and we encourage you to review this policy periodically.
11. Contact Us
For questions, concerns, or to exercise your data rights, please contact us at:
TZ Audio
Email: zullich@me.com
Phone: +47 971 23 033
Address: Thomas Züllich, Ammerudhellinga 78, 0959 Oslo, Norway
By using www.tzaudio.no, you consent to this Privacy Policy. Thank you for trusting TZ Audio with your personal information.